Company: VivaFemini Limited
Location: Remote (Nigeria)
Employment Type: Internship
VivaFemini Limited, a FemTech startup dedicated to empowering African women through digital healthcare solutions, is seeking a passionate and proactive Customer Experience (CX) Intern to support its growing community and enhance member engagement.
Position
Customer Experience (CX) Intern
Role Overview
The successful candidate will help build and nurture VivaFemini’s WhatsApp community by creating meaningful member experiences, supporting engagement initiatives, and fostering a welcoming and inclusive environment.
Key Responsibilities
Support the growth and engagement of the VivaFemini WhatsApp Community.
Assist in organizing and coordinating bi-weekly fireside chats.
Respond to member enquiries with empathy, warmth, and professionalism.
Welcome and onboard new community members.
Collect member testimonials and success stories.
Support community retention and engagement campaigns.
Monitor community activity, gather feedback, and prepare engagement reports.
Requirements
Warm, approachable, and empathetic personality.
Strong communication and relationship-building skills.
Passion for women’s health, community building, and social impact.
Self-motivated, organized, and proactive.
Comfortable facilitating conversations and moderating online communities.
Experience managing WhatsApp or Telegram communities is an added advantage.
Ideal Candidate
This opportunity is ideal for:
Recent graduates in Marketing, Communications, or related disciplines.
Final-year students seeking practical work experience.
Career changers interested in women’s health, community management, or digital marketing.
Benefits
Hands-on experience with real project ownership.
Opportunity to build a portfolio of measurable achievements.
Practical experience in community management, content creation, and brand strategy.
Potential for full-time employment upon successful completion of the internship.
Professional references and recommendations.
Valuable networking opportunities within the Women’s Health and FemTech ecosystem.
Application Requirements
Applicants should submit:
An updated CV or LinkedIn profile.
Brief responses (2–3 paragraphs each) to the following:
Why does VivaFemini’s mission resonate with you?
Which role are you applying for, and why?
Share one example of a project you have worked on.
Optional: Portfolio, content samples, or examples of communities you have managed.
Application Deadline
20th July, 2026
How to Apply
Interested and qualified candidates should send their application to hr@vivafemini.org using “Customer Experience (CX) Intern – [Your Name]” as the subject of the email.
Note: VivaFemini is looking for women who are passionate about improving women’s health and eager to develop their skills in a fast-paced startup environment.